Privacy policy

Privacy Policy

Effective Date: 06 May 2026
Last Updated: 06 May 2026

1. Introduction

Welcome to Yours. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Yours Mart collects, uses, stores, shares, and protects user information when you access or use our website, mobile application, and related services.

By using Yours Mart services, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • Profile Information

  • Account Login Credentials

2.2 Payment Information

Payments made through Yours Mart may be processed via secure third-party payment gateways. We do not store complete debit card, credit card, or banking details on our servers.

2.3 Device & Technical Information

  • IP Address

  • Device Type

  • Browser Information

  • Operating System

  • App Version

  • Login Activity

  • Cookies and Tracking Technologies

2.4 Order & Usage Information

  • Purchase History

  • Wishlist Items

  • Product Preferences

  • Search History

  • Customer Support Interactions

  • Delivery Information


3. How We Use Your Information

We use collected information for the following purposes:

  • To create and manage user accounts

  • To process and deliver orders

  • To provide customer support

  • To improve application performance and user experience

  • To send order updates and notifications

  • To process refunds and payments

  • To prevent fraud and unauthorized activities

  • To comply with legal obligations

  • To provide promotional offers and marketing communications


4. Sharing of Information

Yours Mart does not sell user personal information. However, information may be shared with:

  • Delivery Partners

  • Payment Gateway Providers

  • Cloud Hosting Providers

  • Technical Service Providers

  • Government Authorities when legally required

  • Analytics and Marketing Service Providers

All third-party partners are expected to maintain confidentiality and data security.


5. Data Security

We implement reasonable technical and organizational security measures to protect user information from unauthorized access, misuse, loss, or disclosure.

Security measures may include:

  • Secure Socket Layer (SSL) encryption

  • Encrypted databases

  • Restricted administrative access

  • Regular security monitoring

  • Secure payment integrations

However, no internet-based platform can guarantee complete security.


6. Cookies & Tracking Technologies

Yours Mart may use cookies and similar technologies to:

  • Remember user preferences

  • Improve user experience

  • Analyze traffic and usage patterns

  • Enable login sessions

  • Deliver personalized content and advertisements

Users may disable cookies through browser settings; however, certain features may not function properly.


7. User Rights

Users may have the right to:

  • Access their personal information

  • Update or correct account information

  • Request deletion of data

  • Withdraw consent for marketing communications

  • Request account deactivation

Requests can be made by contacting us through the details provided below.


8. Data Retention

We retain user information only for as long as necessary to:

  • Provide services

  • Maintain transaction records

  • Resolve disputes

  • Comply with legal obligations

After the retention period, information may be securely deleted or anonymized.


9. Third-Party Services

Our platform may contain links or integrations with third-party services. Yours Mart is not responsible for the privacy practices or content of external websites or services.

Users are encouraged to review third-party privacy policies separately.


10. Children's Privacy

Yours Mart services are not intended for individuals under the age of 18 without parental supervision. We do not knowingly collect information from children.

If any such information is identified, it will be removed promptly.


11. International Data Transfers

User information may be stored and processed in servers located in different regions or countries depending on infrastructure and service providers.

By using our services, users consent to such data transfers where applicable.


12. Changes to this Privacy Policy

Yours Mart reserves the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon posting on the platform. Continued use of the services after updates constitutes acceptance of the revised policy.


13. Contact Information

For questions, concerns, or privacy-related requests, users may contact:

Yours
Email: yoursnithin007@gmail.com
Phone: +91 91489 40444
Address: Bangalore, Karnataka, India


14. Consent

By accessing or using Yours Mart services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.